Last November, Microsoft released another fix pack for current versions of the Windows operating system as part of the patch day program. Now the software giant has admitted that installing this update, in addition to the fixes, may affect the performance of applications that use DirectX or Direct3D on computers with Intel GPUs.
These are updates KB5019980 and KB5019961 for Windows 11 and KB5019959 for Windows 10. Although they are intended to fix known bugs in Microsoft products, installing these packages may also affect the functionality of various applications that work with DirectX and Direct3D on computers with older versions of interact graphics drivers Intel.
“After installing KB5019980, you may receive an error message about apphelp.dll running on Windows devices with Intel graphics driver versions 220.127.116.1163 to 18.104.22.1680. This problem can be intermittent and can affect applications that use DirectX or Direct3D to render some or all of their content.”Microsoft said in a statement.
At the same time, Microsoft has promised to fix this bug in the next update. For now, you can solve the problem by installing the latest version of Intel graphics driver. This means that users can install a driver version higher than 22.214.171.1240, which was released back in December 2021.