Almost a week has passed since Western Digital had to block the My Cloud service for security reasons – a cyber attack was to blame. The measure affected network-attached storage (NAS) of several series, but the problem is not fatal – users can access their information via the local access function.
The network security incident was first recorded by the company on March 26th. A little later, on April 2, Western Digital suspended My Cloud, which they reported the next day. To date, there have been no dramatic changes for the better, but the manufacturer said that My Cloud Home, My Cloud Home Duo and SanDisk ibi owners can access their data stored on devices via the Local Access feature – it’s available for products with My CloudOS 5.
This requires a Windows or macOS computer connected to the same network: to get local access, you need to create an account – the procedure is quite complicated and Instruction because it is only in English on the manufacturer’s website. In addition, you can use it only on those devices that were configured accordingly before deactivating the My Cloud service – for newly purchased copies and devices whose settings have been reset to the factory settings, this method is useless.