In the fight against the consequences of the hack of its cloud platform, Western Digital went to extremes and blocked access to the cloud for devices with outdated firmware versions.
The ban took effect on June 15 – My Cloud series devices with firmware versions up to 5.26.202 and My Cloud Home and SanDisk ibi with firmware up to 9.4.1-101 lost access to the cloud platform. The corresponding updates were released on May 15 – they contained updates related to security. About Western Digital’s extreme security measures notified users on your site.
The manufacturer’s actions are apparently related to a hack to which its resources were exposed – in April the company was forced to temporarily disable its cloud service. And only on May 15, a firmware update was released that fixed a critical vulnerability – it allowed remote execution of arbitrary code on devices, including their infection with ransomware viruses.
My Cloud devices that have lost access to the cloud will continue to function locally and will be brought back online by installing the update. But one scandal seems to have been replaced by another. This week, Western Digital was exposed to unscrupulous sales practices: for the first time, Synology NAS owners received notifications about the need to replace fully functional hard drives that had been in service for three years.