Sony PlayStation Network users are increasingly receiving reports of unexpected permanent bans being imposed without clear explanation. There have been no official comments from Sony so far, and the support accounts on social networks are silent.
“This account has been permanently suspended from PlayStation Network due to violations of the PlayStation Network Terms of Service and User Agreement.”, reads a message sent by Sony to one of the banned platform users. Complaints about similar incidents began to appear on Reddit forums and social networks. Reports of the “perpetual ban” appear on specialized websites, and readers report about it privately through some news sources.
Sony PlayStation Network users were extremely hostile to the issue, and this is understandable: as a result of the blocking, they lost access to games for which digital copies were issued. Sony has not yet recognized the problem. On the website “Important instructions» No new publications have yet appeared in the technical support section of the official website, the company has not published anything in official accounts PlayStation And Ask PlayStation on the social network X. There were also no answers to questions from journalists. The problem only affected some accounts – some users can download games on consoles and log in to PlayStation mobile applications without any problems.