Many Windows 10 and 11 users, after a recent operating system update, discovered that HP Smart, a harmless application for managing Hewlett-Packard printers, was spontaneously installed on their computers, and it can appear even when devices have this manufacturer have never been connected. In some cases, the matter is not limited to this: all printers of any brand are renamed to HP LaserJet M101-M106 with an icon change.
The strange error affects all printers from other manufacturers recognized in the system, regardless of how they are connected: via cable, Wi-Fi protocol or network – there are even such Messagesthat the Windows built-in virtual printer “Microsoft Print to PDF” for exporting documents to PDF format has been renamed. Sometimes this will force the driver to be installed even if there are no connected printers. If third-party printers are installed, their drivers may stop working. The only exception was HP printers, which display the correct metadata anyway.
Microsoft has not yet responded to this series of incidents, offered no solutions, and it is unclear whether the problematic update has been disabled. But HP has already noticed the strange behavior of Windows and informed the resource Gizmodothat the company is already trying to find the causes of this problem. According to one version, users’ complaints were received back on November 28. Therefore, there is a possibility that the error may not occur and Microsoft will resolve the issue sooner or later if updates released after November 27th are disabled.