NVIDIA sues over melted power connector on GeForce RTX 4090
Hardware

NVIDIA sues over melted power connector on GeForce RTX 4090

NVIDIA submitted legal action by melting the 12+4-pin 12VHPWR power connector for GeForce RTX 4090 graphics cards during operation. The plaintiff is Lucas Genova, one of the owners of the accelerator, who alleges the manufacturer providing substandard goods for sale, tortious enrichment, breach of warranty, fraud and violation of commercial law.

    Image Source: Reddit / reggie_gakil

Image Source: Reddit / reggie_gakil

The lawsuit was filed in a California court on November 11. The document claims that NVIDIA sells and resells [видеокарты] GeForce RTX 4090 with a faulty and dangerous power connector, which leads to the failure of consumer graphics cards and creates serious security risks for any buyer of this accelerator model..

The plaintiff’s complaint states that the GeForce RTX 4090 was purchased by him from Best Buy for $1,599.99. The buyer claims that he “has the necessary experience in the installation of computer components and in particular graphics cards” and when installing the GeForce RTX 4090 was guided by all the necessary recommendations. After using the graphics card, the plaintiff found that the 12+4-pin power cable connector that connected to the accelerator had melted.

Genova’s lawsuit states that it is not the only GeForce RTX 4090 owner who has found himself in the same situation. The plaintiff adds that neither he nor anyone else with the $1,599 premium graphics card is expected to get their hands on it “Dangerous product that should not be a commodity in its current technical condition”.

Genova refers to reviews and photos of a fused 12VHPWR connector connected to the graphics card. They are documented in own thread in the Reddit forumdedicated to this problem. At the time of this writing, 26 GeForce RTX 4090 owners were complaining about this issue, with some also reporting damage to the 12VHPWR power connector on the graphics card itself.

NVIDIA has not yet completed its own investigation into the power connector melting incidents of the new flagship GeForce RTX 40 graphics cards. The manufacturer also said it does not yet have any details on the progress of the investigation to share with the public. Nevertheless, the company and its partners have decided to replace the failed graphics accelerators. Independent research has determined that the most likely cause of problems is an incompletely seated connector.

About the author

Dylan Harris

Dylan Harris is fascinated by tests and reviews of computer hardware.

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