MSI has fixed a Blue Screen of Death (BSOD) error with a message about an unsupported processor (UNSUPPORTED_PROCESSOR) running on its motherboards with Intel 700 and 600 series chipsets (LGA 1700 processor socket) after the release of the latest update of the Windows 11 operating system system The manufacturer has investigated and identified the true cause of the problem.
As the company found out, the problem is related to the settings of the hybrid architecture of the Intel Core i9 processors of the Raptor Lake series, as well as certain versions of the Windows 11 operating system:
- Windows 11 22H2 (OS Build 2221.2215) with update KB5029351;
- Windows 11 22H1 (OS Build 22000.2360) with update KB5029332;
- Windows 10 22H2 (OS Build 19045.3393) with update KB5029331.
To solve the problem, MSI has released a BIOS update for its motherboards that makes changes to the microcode (uCode) of Intel processors. This update is expected to resolve all issues related to the “Unsupported Processor Usage” message on systems with Intel 700 and 600 chipset motherboards running the specified processors and versions of the Windows operating system.
The specific BIOS versions that resolve the above MSI issue are not listed. The company advises to pay attention to the September updates, in the comments of which the solution of the error with a message about an unsupported processor is noted. An example of such an update is shown in the image above.
The mainboard models for which MSI is already responsible are listed above Approved latest BIOS versions.