According to anti-fraud platform Arkose Labs, between January and September 2023, a staggering 73% of website visits and app interactions worldwide were not made by humans at all, but by malicious bots with increased criminal activity. The number of bot attacks increased 291% in the second quarter compared to the first quarter. This increase could be the result of the use of machine learning and AI to mimic human behavior.
The “most popular” malicious actions of bots were SMS message fraud, web scraping (parsing), payment card testing, account takeover, creation of fictitious accounts, account management and product abuse (stock hoarding, loyalty points abuse, etc.). similar).
SMS fraud saw the largest increase in the third quarter compared to the previous quarter, increasing by 2,141%. The number of attacks on customer service call centers has increased by 160%. From the first to the second quarter, parsing experienced the greatest growth – obtaining data by extracting from web resource pages increased by 432%.
Analysts believe that the increase in malicious bot attacks means that cybercriminals will continue to generate profits from their use. The increasing use of AI by criminals is likely to make matters worse in the future, and the only way to combat these crimes is “Follow the money trail”. When the activities of bots no longer bring profit to crime, criminals lose interest in them.
It is worth noting that not all bots are harmful. Some of them are used to perform useful tasks such as indexing websites for search engines, archiving web resources, customer service, and managing social media interactions.
In a comment on techspot.com, a user expressed concerns about this “The theory of the death of the Internet is real. If 73% are bad bots, some good bots, then for humans it’s probably less than 10%.”