Several buyers of God of War Ragnarok’s highest-priced Collector’s Edition missed out on the steelbook and activation code for the game. Due to these issues, the victim created an @HelpUsSMS account called “GOW Collector’s Edition Mishap!” to get Sony Interactive Entertainment’s attention.
Image source: twitter.com/HelpUsSMS
In addition to inferior equipment, it is said about the case that two activation codes of the same add-on were put in the package. For the same complained and another user. It was also impossible to return money for an incomplete collector’s edition.
Image source: twitter.com/JeromeTurpin77/status/1591419887309791233
According to user @Vilderavn, Sony Interactive Entertainment is refusing refunds due to missing items. “I literally can’t return them and get my money back if the item doesn’t have ‘all items’ in it, but they didn’t send it to me with all the items. [смех]»— wrote She is.
The lack of a steel book. Image source: twitter.com/jgrech10/status/1590517502093578240
Fortunately, in the end, the buyers attracted the attention of the creative director of the development studio God of War Ragnarok Cory Barlog (Cory Barlog). As said Today the owner of @HelpUsSMS, the creator of God of War (2018), found out about the lack of a steelbook and game in the Collector’s Edition. He is already privately sending out activation codes for God of War Ragnarok and also promises to help solve other issues.
God of War Ragnarok was released on November 9th, 2022 for PlayStation 4 and PlayStation 5.
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