Gigabyte graphics cards from the NVIDIA GeForce RTX 3040 series

Gigabyte graphics cards from the NVIDIA GeForce RTX 30/40 series crack massively under their own weight, but the manufacturer refuses to recognize the warranty cases

Numerous Gigabyte NVIDIA GeForce RTX 30/40 series graphics card owners have reported board cracks occurring in the PCIe connector area. The problem occurs spontaneously – there are no unusual mechanical impacts on the graphics cards, ie the circuit boards break under the weight of the graphics cards. And Gigabyte adamantly refuses to recognize these cases as guarantees.

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About the problem reported Social activist Louis Rossmann, who defends consumers’ right to repair electronic devices themselves. If cracks appear on printed circuit boards in the area of ​​​​the card’s PCIe connector, the integrity of the PCIe lines is violated – the graphics card can no longer transfer data and becomes unusable.

Graphics card owners try to contact the manufacturer with a request for warranty repair or product replacement, but are returned stickers with arrows indicating cracks. Gigabyte insists that mechanical damage is not covered by the warranty. In order to get part of the funds back, the owners of video cards are massively trying to sell them on eBay – copies with red Gigabyte stickers are exhibited in large quantities on the platform.

Fortunately, the situation is not hopeless, even if you ignore the questionable policy of the manufacturer. GPU, video memory and VRM are fully functional and the repair shops accept graphics cards with cracks and damaged tracks for repair. Released and Step by step guide for repairing damaged Gigabyte NVIDIA GeForce RTX 30/40 series cards, however, it is highly recommended to leave this work to professionals with the right equipment.


About the author

Dylan Harris

Dylan Harris is fascinated by tests and reviews of computer hardware.

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