Appeared on the website of the US Consumer Product Safety Commission (CPSC) information, which reveals in more detail the details of the recall of special angled 12VHPWR power adapters for the latest generations of NVIDIA video cards manufactured by the American company CableMod. In particular, the agency indicates the number of adapters being recalled, as well as the amount of financial damage that these adapters caused to owners of NVIDIA video cards.
CableMod announced the recall of its adapters in December last year. In particular, the following angle adapter models are affected by the recall: CableMod 12VHPWR 90 V1.0, CableMod 180 Angled Adapter V1.0, CableMod 12VHPWR 90 V1.1 and CableMod 180 Angled Adapter V1.1. At the same time, the company did not recall special angled power cables from sale. In its statement, the manufacturer said that the plug connector can become loose during use, which can subsequently lead to overheating and even potential melting. The recall includes all adapters produced from February to December 2023, which were sold through the official CableMod online store, as well as the Amazon marketplace.
As indicated on the website of the US Consumer Product Safety Commission, more than 25,300 sold power adapters were affected by the recall. It is known that CableMod has undertaken to bear all the costs of returning the specified adapters to the manufacturer by the owners. As an alternative, the company is ready to offer a deposit of $60, which can be spent in its official online store on other products.
“The company received 272 complaints related to weakening, overheating and melting of the power connector of video cards with which the specified power adapters were used. The total amount of damage caused to owners of video cards was at least $74,500. There are no known cases of injury to owners of these power adapters.”said the US Consumer Product Safety Commission.
It is safest to use the original 12VHPWR power cables that come with modern power supply models. If the power supply available to the user does not support the corresponding connector and cable included, then it is recommended to use the official power adapter that comes with each GeForce RTX 40 series video card or, as a last resort, try contacting the power supply manufacturer so that they can provide the required one adapter. When connecting the power connector to the video card, you need to make sure that it is fully inserted and securely fastened into the connector.