“Blizzard doesn’t even understand why players are angry”: Players lowered Diablo IV’s user rating on Metacritic

The Metacritic user rating for Diablo IV has reached its lowest level since its release. After the release of the criticized patch 1.1.0 and the problematic start of the “Season of Malignant” (Season of Malignant), players rate the RPG action with a massive “0”.

Image Credit: Blizzard Entertainment

The day before, July 21st, the average user rating for the PlayStation 5 version of Diablo IV was at 1.9/10for PC – 2.3/10and for Xbox Series X and S – 3.5/10. It’s worth noting that this rating hasn’t been too high (about 5/10) since the premiere, but it hasn’t dropped that low either. At the same time, the average media score is 86-91/100.

Image source: Metacritic

The changes to the game introduced on July 18 with update 1.1.0 caused a wave of criticism. The developers significantly changed the balance: they weakened all classes, reduced the experience gained and critical damage, and in general significantly slowed down progress, which users already thought was not fast enough. On July 20, when the first season began, dissatisfaction intensified: long queues appeared on the servers and new technical problems (e.g. invisible walls) appeared.

In “zero” reviews, players note the general lack of completeness, lack of high quality content, remaining technical issues (frequent disconnects), and Blizzard Entertainment’s unwillingness to respond to player requests “ruined all the fun” and done “disgusting” Balance patch 1.1.0. Many call the latest part “Diablo Without Diablo” and regret spending $70.

Image source: Metacritic

As with the World of Warcraft expansion Battle for Azeroth, Blizzard is conducting a paid beta test for an apparently unfinished game. – wrote Raar. — It may be ready in a year or two, but now it can’t be called good. […] Players complained that they had nothing to do at high levels, so the developers weakened all classes and slowed down experience gain. Now it takes twice as long to reach the max level. The problem is solved! Blizzard still doesn’t get any feedback and doesn’t even understand why players are upset..

“This is not a game, but a psychological program that tests human patience.” – complained hong2chi.

Diablo IV released on June 6th on PC (Battle.net), PlayStation 4, PlayStation 5, Xbox One, Xbox Series X and S. This week, Blizzard announced that the game had surpassed 10 million viewers in early July.