Bethesda Technical Support has stated that the Intel Arc A770 graphics card does not meet the minimum system requirements for Starfield. Therefore, the developer cannot help the owners of these graphics accelerators who encountered stability and performance problems in this game.
Image source: VideoCardz
Released on September 6th, Starfield is definitely one of the most important releases of 2023. Buyers of the $100 Starfield Premium Edition got early access and could start playing up to a week early. However, for owners of Intel Arc graphics cards, this event was overshadowed by a plethora of bugs, crashes and disappearing textures.
By September 6th, Intel released an emergency driver update to improve Starfield performance on Intel Arc graphics cards. Although the new software fixes some bugs and improves overall stability, the list of known issues when running the game on Arc graphics cards is still extensive. Still, Intel is committed to fixing in-game issues on its graphics cards as quickly as possible.
Unfortunately, Intel wasn’t able to provide a fully optimized driver for the game’s September 6 release, effectively forcing Arc Alchemist card owners to be a bit more patient. Some of them are out of stock. One of the Intel Arc A770 graphics card owners who bought the Starfield game contacted Bethesda Technical Support for help. There he was informed that the graphics accelerator used did not meet the minimum system requirements for a graphics card to run the game, adding that it required a Radeon RX 5700 or GeForce GTX 1070 Ti tier card.
Response from Bethesda Support. Image source: Reddit
Even discounting the fact that the Arc A770 offers better performance than the aforementioned Radeon RX 5700 and GeForce GTX 1070 Ti, the overall response from Bethesda Tech Support suggests there is no comprehensive advice on how to fix the problem and optimize the game for the graphics card owner. intel. The latter will likely have to rely on Intel, as Bethesda doesn’t appear to want to solve the problem on its part. We can only hope that both companies are already working together to optimize the game on Arc graphics cards, and Intel will soon release a fully-fledged “Game on” optimized version of the driver for Starfield.
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